Terms of Use

Services and Scope

VPNLiuLiang provides subscription services for cross-border access and network acceleration, supporting Windows / macOS / iOS / Android / Linux. The service covers 90+ countries / 180+ routes. Available routes are shown in the user panel; coverage does not mean every route can access every website or app.

The service delivers the network connection and traffic allowance included with the selected plan. It does not include memberships, account eligibility, or content licenses for third-party websites. Get clients and subscription links through the user panel. For plan prices and billing details, see the pricing page and your order information.

Account and Subscription Rules

No email address is required; registration uses a username and password. Keep your login credentials and subscription information secure, and do not disclose or transfer them to others. If you notice exposed credentials, unusual logins, or unexpected traffic usage, change your password promptly and report the situation through a support ticket. Do not include your password or complete subscription link in a ticket.

This service allows unlimited devices to be online simultaneously for use by the account holder on their own devices. This does not permit reselling, renting, or publicly sharing an account or subscription, or pooling it for use by unrelated users. Do not create accounts in bulk through automation, abuse service resources, or disrupt other users' connections.

Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is converted into the remaining days. Traffic bundles remain available until used and never expire. Choose a billing option based on your actual usage, and check your plan and order before payment.

You may request a full refund for any reason within 30 days of your first payment. For instructions, see the refund policy.

Lawful Use Requirements

Users must comply with the laws and regulations applicable where they are located and to their actual use, as well as the rules of the websites, apps, and content providers they access. Network connectivity does not authorize unlawful activity and does not replace the user's responsibility to confirm content permissions and eligibility.

You may not use this service for cyberattacks, fraud, account theft, malware distribution, violations of others' privacy or intellectual property, spam, or other unlawful conduct or actions that infringe on others' rights. Do not probe or damage service systems, or disrupt routes or platform operations through abnormal requests.

Availability and Scope of Responsibility

Actual connection performance depends on factors such as your local network, device configuration, carrier links, target website policies, and route maintenance. VPNLiuLiang does not guarantee continuous access to every third-party service in every region or at all times. Availability of streaming services and AI tools depends on actual access results.

Routes may be adjusted or temporarily interrupted for maintenance, network failures, or events beyond our control. If you encounter an issue, consult the troubleshooting guide first, then submit a support ticket. Account, content, or regional restrictions imposed by third-party services are outside this service's control. Nothing in these terms excludes any liability required by law.

Account Suspension and Termination

If we identify resale or sharing, unlawful use, system attacks, or other serious violations of these terms, this service may suspend affected connections or accounts based on the scope of the impact and investigate the circumstances. Confirmed violations may result in termination of the relevant service. Subscription status changes, such as depleted traffic, are distinct from enforcement actions; a failed connection alone should not be taken as evidence that an account has been terminated.

If you disagree with an account decision, submit order information, details of the issue, and its context through a user panel support ticket to request a review. Actions should be proportionate to the specific conduct and comply with applicable consumer protection laws.

Changes to These Terms and Related Policies

If the service scope, rules of use, or applicable requirements change, this page will be updated and the last-updated month at the top will be revised. Changes affecting users' primary rights will be explained in a website announcement or user panel notice. Unannounced page changes will not be applied retroactively to restrict legitimate rights that have already accrued.

You may review the updated content after a change. If you do not accept new rules that affect future use, you may stop using the service and contact support through a ticket to discuss how to proceed. See the privacy policy for information about account data processing. These terms do not limit rights granted to users by applicable law.