VPNLiuLiang · About the Service
Our service approach and operating principles
Choose a plan based on your data needs, select routes for your use case, and troubleshoot connection issues based on their specific symptoms.
Cross-border access and data plans
VPNLiuLiang offers cross-border network acceleration plans for people who need access to international websites, collaboration tools, AI tools, and streaming services. Monthly plans suit regular use, with data resetting each month on the activation date. Data packs are ideal for occasional use: they last until used and never expire.
Monthly plans start at ¥9.9/month for 60GB, with unlimited devices connected at once. Choose based on your actual data needs, then compare pricing and plan terms. See all options on the Plans and Pricing page. A 30-day money-back guarantee is available; see the Refund Policy for details.
Route selection and troubleshooting
Choose routes based on actual connection performance. IEPL dedicated lines, relay routes, and direct connections take different paths, so distance alone does not determine performance. For video calls, look for a stable connection; for file transfers, consider sustained speeds; for streaming, check how the service performs in practice.
If something goes wrong, first determine whether the issue is with your local network, client configuration, or the destination service. Then follow the troubleshooting guide step by step. If the issue persists, submit a ticket through the user dashboard, including your device platform, when the issue occurred, route name, and error message. Cover account credentials and subscription links before sharing screenshots.
Privacy and data minimization
This service follows a no-logs policy and does not record browsing activity. No email address is needed to create an account; a username and password are all it takes. We collect only the information needed to manage accounts, process orders, and troubleshoot issues.
Connections use military-grade encryption, but encryption does not replace good device and account security. Keep your password and subscription link secure, and never share them in public discussions or screenshots. See the Privacy Policy for details on data handling and the Terms of Service for acceptable use.